An Expected Do-Over

PROCESSING THE ORDER:

I took the easy way.
I took the shortcut.
I was overconfident about the outcome.
I have done this before so many times so doing it this way I can
complete the job faster.
I can deliver the goods to my customer sooner this way.

DELIVERY DAY:

Oh no, it didn’t fit. I was off by an inch when I thought an inch would not matter. The product looks awful. This is unacceptable. At least we both can agree!

RESULT:

I am not proud.
I am not happy.
My customer is not happy, and rightly so.
Much of my time spent was wasted doing it this way.
I will have to lose some of my profit now, ordering products to replace what went wrong.
I must get things right.
I will correct things with no hassle for my customer, who paid me already quite well.

MOVING ON:

I’m not embarrassed.
This, again, is a teaching moment for me.
Mistakes can be made by anyone easily.
It is best to own up to my mistakes quickly.
People understand. They are human too.
Forgiveness is easily given; since they know I care so much that they get what they deserve.
Make the wrong right.
I am responsible fully.

REMEMBER:


Never take the shortcut if you want a job well done.
It is never satisfying to give someone less than your best.
Don’t try to justify or minimize the situation you have come to.
Acceptance of the error and a commitment to do your best job and make this your priority are good practices.
Forget your losses and look at the friend or potential customer for life you may have made.

Published by cushn4

I like to write for the pure enjoyment of writing short excerpts about life in general. I would want my writing to bring inspiration or encouragement to the faint-hearted or those looking for some direction, purpose, or meaning. I am searching daily for what it is God wants me to do and who he wants me to become. It is a growing pain for me. We all have something new we can learn and share with others.

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